|If you get a message "A segmentation fault has occurred", this is a program error generally due to either incompatible binaries for your OS, or incorrect handling of data.|
The first thing you should do is go to:
Admin Level -> Licenses/Updates
and check to ensure that the OS the binaries were compiled for match the OS you're using.
To debug it, the first thing you should do is check your:
to see what the problem is. There will be a segfault message with a program location.
To further debug the error, mainly for reporting to us, you'd need to install "gdb" to debug the binary.
You'll also need to be able to reliably dulicate the segfault.
1) Login to DA normally, and go the page such that you're one click away from generating the segfault.
2) Login to ssh as root and type:
3) Go back to your "1 click away" browser, and submit the form to generate the segfault. You'll probably not get any output which is fine.
4) Back to ssh again, gdb should have pointed out that the program sefaulted. Type
bt fullto dump the memory for the programs location. Copy/paste that entire output and send it to us.
|Which OS am I using?|
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